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Crisis Response Paradigm (CRP)A Comprehensive Checklist For Disaster Preparation and Response2004page reconstruction & check September 2018 About: A paradigm for development of a basic
emergency, terrorism, accident, natural disaster or catastrophe
contingency response system towards planning capability, preparedness,
security enhancement, effect reduction, and mission completion.
Includes: Listing of principles, strategies, and
stages in the preparation and response paradigm. Highlights major
segments of the system, some of which are often minimized or
overlooked, and identifies major issues without fully outlining each
segment.
INTRODUCTION: Each part is equally important in a
security system or catastrophic event preparation and response
sequence. Neglect of one or more major factors is one of the major
problems in effective system development. If a system is perfect in its
material and operation, but the human or environmental factors are
ignored, the system is fundamentally flawed. Environmental or human
factors may in the end be found to be more disastrous to the survival
of the system than any mechanical or material provision or capability.
Basic Principles in Preparation and Response to
Crisis.
Primary: Never assume that any part of the safety
structure can be ignored or left incomplete. Being caught unprepared
will be far costlier than the cost of any preparation or response.
1 preparation:
prepare for any and all contingencies.
2 communication:
assure communication efficiency and
availability at all times and be capable of communication with all
levels at all times for updating and situation assessment.
3 separation of authority:
always separate tasks
and delegate authority to ensure full preparation of all stages.
4 authority defined:
always have responsibilities
and lines of authority and communication well defined and agreed upon.
5 never favor or as repayment:
always match
positions for skill and knowledge, never as privilege, flavor or
repayment.
6 involve many:
involve other institutions, groups, governments. Never carry all of the burden alone.
7 smooth out problems:
iron out problems in
communication between departments or agency conflicts before having to
depend on this communication when decisions and action must be taken.
8 expertise availability:
know who can be called upon and how to access in order to provide expertise in any area to be
affected.
9 constant updating:
constantly update all individuals with
new technologies, procedures, threats and changes in organizational
structure, rules and expectations.
10 maximum flexibility:
do not let predetermined
decisions outweigh the situation on the ground. Always be open to new
possibilities based on changed circumstances or a better way of
approaching the problem.
11 independent analysis:
constantly monitor and
assess ongoing operations and provide for independent analysis of all
stages of the system before, during and after preparation and response.
12 distributed for immediacy:
always have more than
enough material and transport immediately ready and always provide for
distributed storage of all materials, transport for immediate access.
13 backups and alternatives:
provide for backups and
alternative plans for all operational segments.
14 safeguard and protect:
always safeguard civil
liberties, human decency, basic rights and adhere to international
conventions.
_______
Segments of a Comprehensive Preparation and Response System.Note: Sub items below are
not all inclusive but suggestive of type of operations and special
areas of concern under each title.
_______
IDENTIFICATION.
Identification is the critical first stage in the development of any
system. It is the assessment and understanding phase which allows the
successful implementation of the prevention, preparation and response
phases.
10 stages
1 event analysis.
separation of all types of events - each has its own
time line, effects, and countermeasures.
specification of different types of sub events or
processes.
causative factors.
determination of significant features of each sub
event.
cross referencing of similar features which can be
used across events.
2 modeling of event.
modeling of stages of events and sub processes.
assessment of timing and sequence.
assessment of interaction of elements.
identification of all accompanying occurrences.
highlighting of vulnerabilities of system and ways to
strengthen.
3 identification of
population, social structure, material, environment affected,
how affected, and zones of danger/damage.
4 identification of
historical recurrence, responses to the event or attending
events, and effects and reasons for successes and failures.
5 scenario
development, computerized, field exercise and simulation of all
possible events and response modes including accompanying occurrences,
side effects, feedback mechanisms.
6 countermeasures.
identification of direct and indirect
countermeasures, materials and application techniques, and effects of
each.
7 funding.
assessment of funding needed to fulfill each stage of
system development identification of different resources from which to
obtain help including private, nonprofit, local, state and federal
levels and how to obtain.
8 laws and regulations.
determination of legal structure needed at all
governmental levels for procurement, expropriations, rights of way,
funding, etc. to support all possible operations.
it is often too late to develop or pass legislation,
gain permits, etc. which will delegate the requisite authority and
scope of duties under the pressure of the event.
_______
EARLY WARNING SYSTEM.
Usually seen as part of prevention but often sidelined and not developed to its fullest potential. The warning system it
not only used in warning of immanent events but also operates during
the response and subsequent stages to warn of possible side effects,
unexpected or unplanned for reactions, and buildup/lack of processes or
materials which need special attention. This is actually the nerve
center of each stage of the system, although the warning system is
constituted differently for each stage.
This part of the security system contains at a
minimum, the following items:.
1 identification of those occurrences or early
warning signs which precede an event.
2 development and updating of effective communication
system.
3 constant upgrading of system with new technologies.
4 components of warning system and timing of
surveillance including:
detection equipment for radiation and bio/chemical
agents where possibly involved.
5 development of a constant surveillance system.
6 efficient warning mechanisms.
7 system of periodic checks as to validity and
impermeability of system.
8 test of effectiveness of communications and
preparedness of response to alerts.
9 development of warning signals for "after shocks",
sub events or processes within each stage.
10 backup and alternatives if warning system breaks
down or unforeseen problems encountered
11 analysis of warning signs and decision structure.
12 types of intervention and scheduling for repair or
replacement.
development of standby status and procedures while
repair or replacement activated.
13 chain of alert status and procedures.
scheduling of personnel.
analysis of early warning signs.
procedures at each stage.
14 use of simulations and games to occasionally test
the response of the system to a crisis and to test the lines of
communication.
15 development of legislation, permits, land, air,
water use concerning installation, support and use.
16 development of increased prediction of events or
inner phase occurrences.
17 constant analysis of operation and success and
failure of system after each event or sub event.
_______
PREVENTION.
Prevention operates at all stages.
prevention of event itself or mitigation of force and
action to decrease or eliminate the event, portions of event, or side
effects.
assessment of possibilities and capabilities for
prevention.
alternative means of prevention, removal or
transference, elimination, channeling, diversion, break up,
strengthening, counter force, localization, etc.
timely action to institute preventive action.
prevention of all possible deleterious effects of
event or sub events.
development of scenarios and simulations to assess
the effectiveness of preventive action.
_______
PREPARATION.
Prevention of the event itself or any of its side
effects does not lessen the need for preparation for response.
All the structures needed must be developed here.
There will be little time in the response and rehabilitation stages to
develop these. Anything not developed will cost time in indecision and
confusion which may not be correctable within the given time frame.
1 command, control and management.
2 strategy and overall planning.
3 material and support.
4 communication.
5 education.
6 knowledge base.
7 monitoring assessment.
8 analysis.
9 statutes, licenses, rules, permissions.
1 command, control and management
In the event of emergency, everyone must know what
to do, who to report to, and the general command structure. However,
flexibility must be built into the whole system. Any rigidity in the
system at any point may lead to failure even in the accomplishment of
the simplest tasks.
Most important is the need to lessen social, cultural
and historical pressures operating within the organization which might
create conflict or ineffectiveness of operations in preparation or
response. Individuals having conflicting roles to play or an inability
to work successfully with each other or within the overall confines of
the system may be the determining cause of an accident or breakdown.
structure.
development of chain of command.
centralized planning.
centralization of authority, planning,
communication, analysis.
changes in chains of command in all possible
scenarios.
development of a center for administration and
communication and analysis.
ability to effectively and efficiently centralize
and control preparation, response, containment and reconstruction.
be sure that inter group or inter agency cooperation
is assured at all levels and at all times.
have clear lines of responsibility and authority in
place and agreed on by all involved at every level.
clarification between preparation and response
structures.
functions and specific roles.
division of responsibility.
functions delineated.
accountability.
types and modes of supervision for each stage of the
system including backup systems.
prevention of duplication of effort.
communication.
administrative procedures.
rules of behavior.
personnel functions.
training, refresher courses, incentives.
development of forms.
development of efficient reporting procedures.
analysis.
rules for replacement.
extra system support.
initiation of fund raising and the accumulation of
sources and funds necessary to carry out the preparation and response.
development of extra system support which can be
called upon in an emergency.
planning.
scheduling of administrative phases.
timetable.
timetable of procurement of materials and arranging
of personnel for each type of phase/event.
enforcement, legal and appeal structure.
initiation of the legal structure needed and the
passing of laws, institution of rules needed to provide legal structure
for each element of the preparation and response structure.
legislation of laws, obtaining of permits, rights of
way, etc. covering area involved, materials involved in the prevention
and response, land regulation, provision of types of facilities and
response.
development of rules and behavior at all levels.
testing through scenarios and simulation and field
tests of management techniques, centralization and command capability.
independent expert overview.
rules for incorporating outside help, enlistment of
personnel.
backup checks on effectiveness of overview system.
external checks and assessment unencumbered with
chain of command.
2 strategy and overall planning.
assess what is possible given the available resources
and what is needed.
detail all that has been discovered during the
identification stage.
develop overall plan for each stage.
determine all possible scenarios needed and
requirements for each availability of needed components to respond
immediately.
have all materials and supplies stockpiled in
strategic places.
updating, installation, training and use of newer
methods, materials.
periodic measures to be taken to reinvigorate,
replace, check different parts of system and system as a whole.
know the possible risks involved.
keep abreast of the new developments in reduction of
risk, capability assessment, preparedness, response, aftermath
reduction of causalities or system breakdown, reconstruction.
identify and locate all risk areas and provide for
containment.
establish multiple means of keeping all members and
groups involved in each stage of the process informed, up-to-date.
detailed analysis of risk in each area and possible responses.
gain countermeasure support from all levels of
government including local councils.
assessment of all of the potential risks of a
particular operation or occurrence in the system and the updating of
all individuals connected with the event.
determination of methods and materials needed to
protect health, lives, property, environment.
backup system for each critical function and critical
materials.
triggers for initiation.
timing and necessity of initiation of backup systems.
in very high vulnerability or very critical
functions, design and provide a double backup.
fix number and type of backup systems for different
disruption scenarios.
provision of production, surveillance and maintenance
of backup.
updating of surveillance and maintenance scheduling.
provide distributed storage and transport for backup
system and replacement of all materials.
constant updating of all materials.
planned obsolescence of materials.
existence of newer better versions.
difficulty of getting parts and continued
maintenance of replacement and normal maintenance parts.
alternatives are different from backups.
Backups are
similar in design and function with the base system while the primary
alternatives are different ways of approaching a problem. Alternatives
are usually part of the system which have possible dual functions. The
design of any response should include a number of different ways to
produce a similar effect - provision of multiple correction or of
alternative modes to fix a problem. The user or coordinator of any
system should be familiar enough with the fundamental parts to
effectively utilize alternatives. Special attention must be given to
this both in terms of possible material loss and the need for
alternatives to accomplish the same task, or in terms of an alternative
and totally novel way of operating.
3 material and support.
determination of and scheduling of supplies with
backup.
develop list of suppliers and reliability.
development of supply lines and transport with backup.
determination of all materials needed.
identify possible causes of breakdown, wear, stress,
disruption, weak links, aging, accidental change in structural elements
or delivery.
initiate provision for and scheduling for testing,
surveillance, maintenance, and replacement stockpile at strategic
points.
development of personnel supervision, and procedures
for supply, materials, maintenance, scheduling, acquisition and
obsolescence, storage and use.
4 communication.
5 education.
response personnel.
awareness and general knowledge of what to do and how.
development of specific skills needed.
scheduled updating of procedures.
development of educational series covering each part
which must be completed depending on each individuals position in the
system.
upgrade and ensure readiness through refresher
courses and seminars to include new technologies, new methods of
dealing with system entities, new ways of prevention.
public.
television, radio, computer series to
help educate and prepare general public with regard to events.
development of general public educational series to
be used in lower and middle schools to provide an atmosphere of event
prevention, awareness and preparedness.
6 knowledge base.
develop easily accessed and comprehensive base of
information on all levels of operation and for all materials.
constant updating.
assessable to all personnel depending on function,
role, status.
7 analysis, assessment and monitoring.
see Analysis Box
8 expertise.
have all expertise readily available and updated.
distribute lists to all relevant personnel and their
next in line.
9 protection of civil rights and dignity of
population.
develop set of rules to be followed n every situation.
establish an atmosphere of legality, protection and
dignity to assure compliance once response mode is under way.
provide the necessary materials, facilities,
personnel and mobility needed to fulfill.
_______
RESPONSE.
All functions should be simultaneously operational
since time is usually a critical factor.
No operation should be mounted without supply and
support functions in place and operational.
1 Initial procedures.
evaluation of event.
evaluation of preparedness.
knowledge and data scan from all available sources.
prioritizing of areas and types of response.
flexibility of response based on need and materials,
personnel.
2 command established -
both centralized and distributed.
develop plan of response or attack.
3 communication.
4 provision of
supplies and manpower.
check and activation of available supplies, material,
personnel.
arrange to fill all gaps in implementation, support,
backup forces.
contact resource and service providers.
activation of standing resources and manpower.
5 maintenance of mobility.
maximization of mobility for all routes and types of
transport.
6 actions.
containment and corrective action.
activation of predetermined modes of operation.
reduction of effect.
constant evaluations of effectiveness.
provision of needed materials and emergency supplies
and equipment.
safeguarding population, material, structures and
environment.
directive action, avert, channel , destroy or
mitigate continued actions of destructive forces.
prevention of within response occurrences which will
increase the damage or necessity of added response.
containment of continuing damage.
containment of side effects - environmental, civilian
reaction, retribution, power void, opportunism, isolation, structural
weakening, medical delays.
7 constant in-response
analysis and updating.
standardized reporting.
monitoring.
where needed, assessment and activation of
alternatives or backups.
initiation of system of monitoring for warning signs
of immanent breakdown.
review knowledge and delivery capability and where
backups are positioned.
constant assessment of response based on need and
changing circumstances.
well defined and immediate assessment of trends.
8 search and rescue.
assessment of type of search needed.
area designations for search and rescue teams.
activation scheduling.
provision of support for search crews.
provision of basic food, clothing, tools.
constant updating of dangers in field and
communication to and between all ground level personnel.
methods of guaranteed coverage and indication of
areas covered and means to prevent duplication.
constant assessment of supplies needed and logistics.
replace scheduling.
methods of activating survivors and use of local
population and survivors as location and knowledge base.
search and destroy or minimization of effect.
area sweeps.
procedures for medical care, isolation and quarantine
where necessary.
9 assessment and analysis.
see Analysis Box
10 backups, alternatives or contingency plans.
assess all backup and contingency plans and
availability.
activate early warning as to indicators of possible
problems in implementation of plan.
11 overview.
constant assessment and analysis.
independent assessment and analysis at all times.
_______
INTERIM STABILIZATION.
This is often the most vulnerable part of the system
often overlooked or muddled through. Should be planned equally with
other segment of the system of response.
Interim stabilization is made up of stabilization
during response and aftermath, emergency support of population, mop-up,
and interim authority.
_______
Four Parts.
STABILIZATION.
decrease panic, fear, disorientation.
designation of safe areas and sufficient transport.
provide up-to-date news broadcasts and other
communications in a format capable of being received and understood by
affected population.
social and psychological support services.
constant communication at all levels to dispel
inaccurate information.
control and preventive action to contain actions
detrimental to community.
prevention of further damage, deterioration.
establish major networks of supply including water,
food, medical, fuel.
protection of natural resources - environment,
protected areas, forests, water ways, wildlife protection, etc.
protection and disposal of sensitive and hazardous
materials.
policing to prevent vandalism, retribution, looting,
disorder, mob violence and to generally protect ground personnel and
population.
identification and declaration of restricted zones
and activities backed up by the necessary enforcement.
_______
EMERGENCY SUPPORT.
emergency services.
plans and decisions for wounded and the handling of
causalities.
basic physical support for survivors.
provision of basic food, clothing, tools, shelter.
determination of distribution of needed support.
mobilization of transfer support.
provision and allocation of needed supplies to ward
off disease, depravation, effects of environmental elements.
setting up of field hospitals, outpatient clinics and
transport to established hospitals and care facilities.
_______
MOP-UP.
assessment and initiation of initial steps needed to
replace primary support to population, wildlife, environment.
provision of basic needs of the infrastructure
damaged.
initiation of initial corrective actions to provide
ruptured or destroyed services such as power, water, sewage.
determine and provide protection against dangers such
as chemicals, gases, hot zones, munitions, etc.
maintenance of solutions instituted during response
phase.
prevention of accidents and further loss due to
structural instability.
institution of clearing, storing, waste removal or
detoxification, transport and recovery operations.
protection of vulnerable or valuable public property.
_______
INTERIM AUTHORITY.
Institution of interim authority which will provide
support during the hours and days immediately after event. Must be top
level and highly charismatic and capable since it paves the way for
trust, initial building and stabilization.
development of clarity on the scope of the role to
fulfill.
establishment of laws, rules for support of authority.
supervision and clearing the way by providing support
for other interim stabilization stages.
security assurances and provisions for backup if
necessary.
field judicial system with independent appeal
structure and adherence to international conventions.
guarantees that responsibility and actions taken are
commensurate with risk and need.
setting up initial security and initiate confidence
building measures.
establishment of reconstruction authority.
provision for hand over to reconstruction authority
once established.
_______
REHABILITATION.
Rehabilitation deals with the human side of
reconstruction. Reconstruction is usually equated with the rebuilding
of institutions, renewal of public services and the building of
physical structures along with the renewal of economic, educational and
general social services capabilities. The recovery process for
individuals and families is not only physical, but emotional and
spiritual. Physical reconstruction can not by itself provide this. Some
institutions of society must also go through rehabilitation since the
emergency and response process together with side effects may have
severely damaged the basis of many institutions.
This process must begin immediately with the
cessation of the response phase and in many cases must be instituted
during the response itself and hence planned during the preparation
phase.
first aid, general health care, disease abatement.
repatriation of refugees, location of relatives,
placement of dispossessed individuals and families.
finding lost pets.
interim schooling.
counseling.
burial and bereavement.
religious services and activities.
recreation for different age groups.
institution of care giving including a wide range of
social services.
security assurances.
programming of radio and TV toward identification,
and solace.
inform and help apply for insurance claims,
governmental grants, aid, loans for rebuilding, etc.
_______
RECONSTRUCTION.
development of a reconstruction authority.
establish command and control structure.
development of plan for reconstitution of social
structure and economic reconstruction.
establishment of legal, policing and other protection
structure needed during stage.
assessment of physical needs of the population once
the emergency status has ended.
repair of and further development of water, gas and
other immediate needs capabilities.
initiation of major financial, employment,
industrial, education, social services, judicial and other institutions.
building of physical structures needed for housing,
generation of income, employment, social services.
assessment of long term needs and resources and
capabilities available.
assessment of best methods and types of
reconstruction.
development of timeline and prerequisites for each
new stage of reconstruction.
education and skill training toward filling jobs
necessary for the reconstruction process.
setting stage for self help and intra/inter group
development and cooperation.
setting up the social mechanisms and economic base
for inclusion of those dispersed by the event.
development of base for repayment of loans and grants
for reconstruction and emergency services.
_______
ANALYSIS.
see Analysis Box
_________________
Multi Stage Functions
COMMUNICATION and ANALYSIS BOX
Certain functions are similar in the preparation
and response stages except for time line. These are command, analysis, communication and
supply. Secondly, in a well defined and functioning system, the
preparation stage is the simulation for the response stage.
The communications and analysis segments will be
included here.
COMMUNICATION BOX.
Communication should be centralized and the primary
unit operating at all stages, with agreed upon delegation of command within the
separate sub units.
Make sure that communication lines are established
and physical communication capabilities are operational at all times.
Establish alternative communication routes to minimize any breakdown or
delay and provide open lines to all operational levels including a
central open line for the public to call in information related to
emergency, alert, information.
communication should provide:
procedures to avoid jumbled or incomplete
information, biased or too narrow in scope.
sufficient channeling to avoid overload,
identification of correct target for communiation, and speed of
delivery.
separate free communication channels for fast and
timely delivery of critical information.
correct production, reproduction, backup and overlap
to avoid misunderstanding.
increased coordination and a communication loop to
include all involved regardless of level.
communicate in order to:
direct the different stages of system response reduce
confusion and time needed to respond.
clarification of orders, laws and rules affecting
each stage.
increase provision of help.
warning of dangers pre and post event and precautions
to be taken.
prevention of side events and collateral damage.
increase participation of population affected.
develop support and resources.
prevent and or ameliorate events and sub events.
develop for operational functions to direct, request
orders, clarify, receive information.
support performance of all duties, actions to, from
and within all levels.
keep all relevant personnel and bodies updated on any
changes in any part of the preparedness system.
within group communication involved in each stage.
between groups, interagency communication.
communication from operational personnel in field.
communication with and to affected population.
communication capabilities to expert advice if
needed.
alert the public and provide public awareness of
possible threats and countermeasures to be taken.
inform, reduce panic, misinformation in general
population.
ANALYSIS BOX.
1 goals of analysis.
(1) Analysis is a process of problem solving and
event response analysis which takes into account historical incidents
and the effectiveness of solutions and causes of failure can
significantly reduce the effects of an event.
(2) Analysis provides the data from the field in
understandable form to aid in the successful direction of response.
Never underestimate the effects of an event.
2 techniques.
development of cross indexed database for historical
date, case studies, research, recording and analysis.
constant monitoring as to effects of action taken and
possible side effects.
contingency plans for monitoring in case of emergency.
constant analysis of field data to assess possible
problems.
analysis of trends in all data.
3 segments of system in
which analysis operates.
constant analysis and updating of all events at all
stages and ongoing actions, aftershocks analysis and updating of backup
and alternative systems for all response operations.
4 reporting and record keeping.
centralization of assessment.
development of standardized forms, checks.
use of checklists developed for different levels,
different events, operations.
standardized reporting of accidents or events.
record keeping, ease of recording changes, mishaps,
weaknesses, previous incidents as a basis for analysis when faced with
a problem.
timing and authority for follow-up for all events as
well as regular reporting procedures.
5 types of analysis.
constant analysis of effectiveness of command,
response, methods, needs, supply lines, communication, safety measures,
holes in response, lack of materials or support.
analysis of ongoing procedures successes/failures.
analysis of further damage due to successive
recurrence of event or similar events.
analysis of all response elements towards improvement
of lines of communication and cooperation.
the warning signs and awareness to impending event.
all phases which were not accomplished, could have
been better, were not previously planned or were poorly or
insufficiently planned.
identification of holes in the system which may lead
to disaster.
analysis of integrity of materials and tools,
equipment.
analysis of and special attention on failures to
identify possible problems.
provision for immediate analysis of any unexpected
change of status.
analysis of effects of preventative action on
population, environment and on the capability to respond.
analysis of an inter-related data retrieval system
and the adequacy of learning, searching, finding answers, use in
investigation, learning from previous events.
6 oversight.
external assessment by independent experts.
accountability - acceptance of responsibility and
ability to give sufficient reason for actions.
7 change based on assessment, analysis and outside
evaluation.
need to create the means and atmosphere for
acceptance of change within different stages of the system.
a well defined post crisis set of actions and rules
in order to learn from the crisis.
establishment of new rules of behavior, help
individuals deal with the consequences of the crisis.
reassessment of the problems within the organization
which may have been the sufficient cause or continuation of the crisis.
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